About Intelcom | Dragonfly
Intelcom | Dragonfly is a last-mile logistics company that facilitates the delivery of packages across Canada every day. A leader thanks to its technology platform that generates optimized routes daily, Intelcom | Dragonfly enables its clients to offer consumers a fast, reliable, and predictable delivery service for their online purchases
Network
85+ stations across Canada
Coverage
90% reach of Canadian addresses
Satisfied customers
4.7/5 average consumer satisfaction
based on 2.0M reviews in 2024
Reliable last-mile delivery, 7 days a week
Fast deliveries, from coast to coast, 7 days/week, between 8 am to 10 pm.
Handover your parcels at any time of the day via our Canadian hub stations and we’ll handle the rest so you can deliver on your customer promise.
Our flexible operational model can accommodate high volume fluctuations at any time meaning your parcels get to where they’re going, fast.
Deliver an unparalleled customer experience
Customer experience is always our top priority and with over 2.0 M Canadians rating us at 4.7 on 5 stars in our 2024 satisfaction surveys, it shows. We’re constantly fueling innovation to improve our services based on your customer needs.
Our bilingual Customer Experience Team is never more than a call or click away to assist for any unforeseen issues.
All the perks, all included.
7-day delivery
That's 365 days a year, rain or shine
Consumer notifications
Both shipper and recipient receive notifications
Customer support
Our bilingual call center is standing by.
Real-time tracking
Follow every parcel right to customers' doors
Remote or alternative locations
Ship to counters, smart parcel lockers, you name it
We get it done!
With no surcharge for Peak or rural locations and up to 3 delivery or return pickup attempts at no extra charge
Working towards green logistics
We are one of 300+ global businesses having signed The Climate Pledge . What does this mean? Our company will drive sustainable innovation to be net zero carbon by 2040 because climate action can’t wait.
This commitment underscores our sense of responsibility in working towards a solution to address this pressing issue.